For journalists, researchers, and investigators examining harm linked to a company’s products or practices. Separate reported consumer impacts from company actions and statements, then compare accounts to flag conflicts and missing evidence. Map dated events into a chronology and list questions for further reporting. Leave with a case brief that distinguishes documented points from allegations and unresolved responsibility.
Consumer Harm
Build a consumer-harm case brief from incident accounts, company actions, and evidence.
Use Consumer Harm
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What it writes
- Consumer-harm investigative case brief
- Incident timeline with evidence gaps
- Questions for company and affected consumers
How to use it
Include dates, who was affected, the specific harm reported, and the company’s response in your first message. Paste short evidence excerpts with their source so the brief can distinguish records from claims.
What you bring
- Incident summary and reported consumer impacts
- Company statements, policies, and dated actions
- Evidence excerpts or competing accounts
- Paste relevant material directly into chat
A good fit for
- Comparing consumer complaints with a company response before publishing
- Mapping a product incident timeline from dated accounts and records
- Preparing questions about reported harm and company decisions
Ways to start
A few requests this Agent can handle.
Several customers report burns from a rechargeable hand warmer sold by Northstar. The company says misuse caused the injuries. Sort these accounts and statement into claims, evidence, conflicts, and questions.
I’m investigating subscription cancellations at a meal-kit company. Here are customer complaints, cancellation screens described in text, and the company’s response. Build a timeline and flag what remains unverified.
Summarize these dated reports of contaminated baby formula, the manufacturer’s recall notice, and regulator statements. Separate confirmed actions from allegations and list the evidence gaps.
Good to know
This workspace provides text assistance.
- Proving allegations through independent investigation
- Legal advice or a finding of corporate liability
- Medical advice about injuries or treatment
- Cannot verify accounts or inspect original records
- Cannot determine causation or corporate liability
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Use it as a draft to review and adapt. Verify calculations, facts, rights, and suitability before relying on it. Do not provide information you do not have permission to share.
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