Checkout creates or uses your Ai-GEN account. Once your payment is confirmed, you can start using your Agent. Open it from your order confirmation or account.
Payments are generally non-refundable after access is activated, including for disliked, inaccurate, or unsuitable responses. Cancellation stops future renewals; it does not request a refund. Your legal rights still apply. Read the billing and cancellation policy
Plan facts, refunds, and privacy
Agents provide AI-generated text assistance. They do not send messages, connect to your accounts, process uploaded files, or create finished media files.
Usage limits and service availability apply. Access does not promise unlimited use or guaranteed results.
Chat connection safeguard: 50 counted session openings per account, shared across Agents. The counter resets one hour after the last counted opening.
At the limit, another session opening is refused until the counter resets. An unsuccessful connection attempt can still count.
Opening a session is different from sending a message. This safeguard is not a message allowance. Usage and availability limits may also apply within a conversation.
The individual-Agent and all-Agent plans use the same account-wide connection safeguard. Opening an Agent chat requests a session; refreshing, opening another tab, or reconnecting can request another. Revising in an already connected conversation does not itself call this session-opening endpoint.
A refused opening does not add to the count or extend its reset. When the reset time is available, the workspace shows when to try opening the Agent again. The connection safeguard does not specify how many useful drafts or messages a subscription includes.
Manage future renewals in Account & Billing → Subscriptions. Cancellation and a refund are different actions.
Payments are generally non-refundable after access is activated, including for disliked, inaccurate, or unsuitable responses. Cancellation stops future renewals; it does not request a refund. Your legal rights still apply.
Your prompts and relevant context are sent to the enabled AI service to generate a response. Avoid confidential, regulated, highly sensitive, or unnecessary personal information. Retention and deletion depend on the service and provider; read the Privacy Policy before sharing work.
For billing or access help, email help@ai-gen.co. Include your account email, order number, Agent name, and a short description of the issue. Do not send passwords, payment-card details, or confidential prompts.
If a payment has already been taken but access is missing, review your existing order and contact support before buying again. Report duplicate charges or billing errors through the same route. Any remedy follows the billing policy and applicable law.
Preparing for your first help desk role? Get a week-by-week study plan based on your experience, available study hours, and target topics. Practice diagnosing sample Wi-Fi, login, and printer problems with reasoning prompts, then rehearse customer responses for common support calls. Leave with a study schedule, troubleshooting exercises, and ready-to-use practice scripts for your next interview or study session.
What it writes
Four-week help desk study schedule
Wi-Fi, login, and printer troubleshooting drills
Customer support call practice scripts
How to use it
In your first message, name your current IT experience, weekly study hours, target role, and top three skills to build. That lets your schedule balance study time with job-specific practice.
This workspace provides text assistance.
What you bring
Your current IT and customer-service experience
Study hours per week and target job
Topics or systems you want to practice
No certification required
A good fit for
Studying for your first help desk job while working another job
Practicing troubleshooting before applying to entry-level support roles
Building customer-service skills for common IT support calls
Ways to start
A few requests this Agent can handle.
I have basic Windows experience and can study five hours a week. Make me a four-week plan for help desk fundamentals, troubleshooting, and customer support.
Create a practice scenario for a user who cannot connect to office Wi-Fi on a Windows laptop, with questions I should ask and clues to assess.
Role-play a help desk call with a frustrated user whose password reset is not working, then give me a sample response and useful questions.
What this Agent does not do
It does not carry out actions in other applications.
Diagnosing active outages or live devices
Replacing hands-on lab or employer training
Practice scenarios cannot inspect your device or network
Check procedures before applying them to live systems
Choose where you want to work
Ai-GEN Agents
Use a text workspace here on Ai-GEN with access to one selected Agent or the all-Agent plan. Review the Agent’s own offer and limits.
GPTs on ChatGPT
GPT links open on ChatGPT. OpenAI’s account, access, and usage requirements apply separately. An Ai-GEN purchase does not include a ChatGPT subscription.
Skills
Skills are coming soon and are not included in these Agent offers.
Before you subscribe
What am I buying?
Choose access to this named Agent or the all-Agent plan. The offers above show the current price, billing frequency, and exact scope. GPTs on ChatGPT and future Skills are separate.
What happens after payment?
Checkout creates or uses your Ai-GEN account. Once your payment is confirmed, you can start using your Agent. Open it from your order confirmation or account. Choose a starter task, add your inputs, and send your first request.
Can I cancel?
Yes. Manage cancellation under Account & Billing → Subscriptions. Review the status and cancellation details shown there before confirming.
What if the response is not right for me?
Payments are generally non-refundable after access is activated, including for disliked, inaccurate, or unsuitable responses. Cancellation stops future renewals; it does not request a refund. Your legal rights still apply. Read the billing and cancellation policy
Can I use the response in my work?
Use it as a draft to review and adapt. Verify calculations, facts, rights, and suitability before relying on it. Do not provide information you do not have permission to share.
Can I paste work or client information?
Your request and relevant context are sent to the enabled AI service to generate a response. Use placeholders and share only the minimum information you have permission to send. Avoid confidential, regulated, highly sensitive, or unnecessary personal information; removing names alone does not make restricted material suitable. Review the Privacy Policy before sharing work
What if I have paid but cannot open the Agent?
Sign in with the account used for the purchase and review your existing order in Account & Billing. Contact support with your account email, order number, Agent name, and a short description of the issue before buying again. Do not send passwords, payment-card details, or confidential prompts. Contact support
