Checkout creates or uses your Ai-GEN account. Once your payment is confirmed, you can start using your Agent. Open it from your order confirmation or account.
Payments are generally non-refundable after access is activated, including for disliked, inaccurate, or unsuitable responses. Cancellation stops future renewals; it does not request a refund. Your legal rights still apply. Read the billing and cancellation policy
Plan facts, refunds, and privacy
Agents provide AI-generated text assistance. They do not send messages, connect to your accounts, process uploaded files, or create finished media files.
Usage limits and service availability apply. Access does not promise unlimited use or guaranteed results.
Chat connection safeguard: 50 counted session openings per account, shared across Agents. The counter resets one hour after the last counted opening.
At the limit, another session opening is refused until the counter resets. An unsuccessful connection attempt can still count.
Opening a session is different from sending a message. This safeguard is not a message allowance. Usage and availability limits may also apply within a conversation.
The individual-Agent and all-Agent plans use the same account-wide connection safeguard. Opening an Agent chat requests a session; refreshing, opening another tab, or reconnecting can request another. Revising in an already connected conversation does not itself call this session-opening endpoint.
A refused opening does not add to the count or extend its reset. When the reset time is available, the workspace shows when to try opening the Agent again. The connection safeguard does not specify how many useful drafts or messages a subscription includes.
Manage future renewals in Account & Billing → Subscriptions. Cancellation and a refund are different actions.
Payments are generally non-refundable after access is activated, including for disliked, inaccurate, or unsuitable responses. Cancellation stops future renewals; it does not request a refund. Your legal rights still apply.
Your prompts and relevant context are sent to the enabled AI service to generate a response. Avoid confidential, regulated, highly sensitive, or unnecessary personal information. Retention and deletion depend on the service and provider; read the Privacy Policy before sharing work.
For billing or access help, email help@ai-gen.co. Include your account email, order number, Agent name, and a short description of the issue. Do not send passwords, payment-card details, or confidential prompts.
If a payment has already been taken but access is missing, review your existing order and contact support before buying again. Report duplicate charges or billing errors through the same route. Any remedy follows the billing policy and applicable law.
For patients, caregivers, and clinic staff dealing with a stalled treatment authorization. Lay out the request date, insurer updates, and handoffs in a dated timeline; flag gaps and unanswered questions; and prepare questions for the insurer or care team. Leave with a case summary and a next-step plan for your discussion.
What it writes
Dated authorization delay timeline
Questions for the insurer or care team
Next-step discussion plan
How to use it
Include exact dates for submission, records requests, insurer replies, and clinic actions. Note the current status and what the delay affects, then name who will receive the summary.
This workspace provides text assistance.
What you bring
Request date and treatment type
Insurer updates, dates, and handoffs
Delay impact and intended audience
Remove names and identifying patient details
A good fit for
Your treatment request has been pending for weeks without a decision
You need to explain authorization delays to your care team
Your clinic is reviewing handoffs that stalled an authorization
Ways to start
A few requests this Agent can handle.
My MRI authorization was submitted March 4, and the insurer requested records March 12. The clinic sent them March 15, but the portal still says pending. Build a timeline and questions for my clinic.
My medication request has been denied twice, and my doctor's office says it is waiting on a peer review. Help me summarize the dates and prepare questions for the insurer.
Our clinic's infusion authorizations often wait at the records-review step. Here are the dates for three recent cases: April 2, April 11, and April 19. Identify possible handoff delays for a staff meeting.
What this Agent does not do
It does not carry out actions in other applications.
Medical advice or decisions about treatment
Authoritative coverage rulings or guaranteed approval
Cannot check insurer portals or verify case status
Choose where you want to work
Ai-GEN Agents
Use a text workspace here on Ai-GEN with access to one selected Agent or the all-Agent plan. Review the Agent’s own offer and limits.
GPTs on ChatGPT
GPT links open on ChatGPT. OpenAI’s account, access, and usage requirements apply separately. An Ai-GEN purchase does not include a ChatGPT subscription.
Skills
Skills are coming soon and are not included in these Agent offers.
Before you subscribe
What am I buying?
Choose access to this named Agent or the all-Agent plan. The offers above show the current price, billing frequency, and exact scope. GPTs on ChatGPT and future Skills are separate.
What happens after payment?
Checkout creates or uses your Ai-GEN account. Once your payment is confirmed, you can start using your Agent. Open it from your order confirmation or account. Choose a starter task, add your inputs, and send your first request.
Can I cancel?
Yes. Manage cancellation under Account & Billing → Subscriptions. Review the status and cancellation details shown there before confirming.
What if the response is not right for me?
Payments are generally non-refundable after access is activated, including for disliked, inaccurate, or unsuitable responses. Cancellation stops future renewals; it does not request a refund. Your legal rights still apply. Read the billing and cancellation policy
Can I use the response in my work?
Use it as a draft to review and adapt. Verify calculations, facts, rights, and suitability before relying on it. Do not provide information you do not have permission to share.
Can I paste work or client information?
Your request and relevant context are sent to the enabled AI service to generate a response. Use placeholders and share only the minimum information you have permission to send. Avoid confidential, regulated, highly sensitive, or unnecessary personal information; removing names alone does not make restricted material suitable. Review the Privacy Policy before sharing work
What if I have paid but cannot open the Agent?
Sign in with the account used for the purchase and review your existing order in Account & Billing. Contact support with your account email, order number, Agent name, and a short description of the issue before buying again. Do not send passwords, payment-card details, or confidential prompts. Contact support